PRODUCTS
What is the shelf life of CS Products?
Our products are best used within 6 months from date of purchase. Our formulas are all natural with no preservatives. A slight change in color or opacity may occur but this does not affect the effectivity of the product.
Are CS products safe for babies and pets?
Yes, all CS products are plant derived and from natural sources, making them safe for use around babies and pets.
Are CS products safe on wood?
We recommend that you use the specified CS product in its intended area. For wood surfaces we recommend APC and Floor. We caution against using products with vinegar and alcohol on wooden surfaces as this may cause damage.
Can your glass cleaner remove hard water stains?
No, our glass cleaner was not formulated to remove hard water stains. We recommend wiping down any surfaces exposed to hard water after every use to avoid hard water mineral build up.
Where are CS products manufactured?
All CS products are manufactured locally with local ingredients. We are Proudly Pinoy.
Are CS products lab tested?
Yes, all CS products have undergone lab testing to prove effectivity.
I noticed some separation in my formula, is this normal?
Yes, our products are natural and made with no stabilizers. Over time your formula may look different but they are still completely safe to use and do not lose their ability to clean.
Are bubbles in my product normal?
Yes! Bubbles are totally safe and normal in our formulas. We wanted complete transparency (figuratively and literally!) with our formulas and packaging. Bubbles are just the natural surfactants saying hi!
Do your products contain phthalates because they are scented?
Our products are natural and phthalate free. Our scents are plant derived 100% pure essential oils.
SHIPPING & RETURNS
What is your return policy?
We want you to be super happy with every CS product. If you are unsatisfied we will be happy to exchange the product within 7 days of receiving your order. Send us a message at info@cleansimple.ph and we’ll make things right.